My After-service Story

My After-service Story A customer ordered an LED panel one year ago, but they never used or tested it and just stored it in the warehouse. Now, after one year, they found it was not working when they

My After-service Story

A customer ordered an LED panel one year ago, but they never used or tested it and just stored it in the warehouse. Now, after one year, they found it was not working when they tested it.

I offered: Hi XX, would it be acceptable if we deduct USDXX from your new order payment as compensation?

The customer replied: Don’t need you to do that. It has been too long, and it’s my mistake.